As the Director of Site Reliability Engineering (SRE) at Cyware, Matthew Cissp plays a pivotal role in shaping the organization's approach to operational excellence and security in the rapidly evolving landscape of AI-driven SaaS solutions. With a wealth of experience in incident management and solution...
As the Director of Site Reliability Engineering (SRE) at Cyware, Matthew Cissp plays a pivotal role in shaping the organization's approach to operational excellence and security in the rapidly evolving landscape of AI-driven SaaS solutions. With a wealth of experience in incident management and solution architecture, Matthew is tasked with establishing a robust global SRE function that not only enhances the reliability of Cyware’s software security products but also aligns with the unique needs of diverse sectors, including commercial, government, healthcare, energy, and military & defense.
Matthew's hands-on leadership style is characterized by an "ego-less, by-example" approach, fostering a collaborative environment where technical concepts are communicated clearly across all levels of the organization. This ability to bridge the gap between development and operations is crucial in ensuring that the teams work cohesively towards common goals, particularly in high-stakes environments where information security management is paramount.
Key projects under Matthew's guidance include the implementation of advanced incident management protocols and the integration of disaster recovery strategies that safeguard critical data and systems. His expertise in Puppet and network engineering further enhances Cyware’s capabilities, allowing for streamlined operations and improved service delivery. By leveraging his extensive background in information security and SaaS, Matthew is not only building a resilient infrastructure but also cultivating a culture of continuous improvement and innovation within the organization. As Cyware continues to expand its footprint in the cybersecurity realm, Matthew’s strategic vision and technical acumen are instrumental in driving the company’s mission forward.