Matthew Burns is a seasoned Telephone Interviewer at NEMS Market Research, where he leverages his extensive background in the utilities sector to gather critical insights that drive strategic decision-making. With a robust foundation in energy consulting, Matthew excels in understanding the nuances of business energy,...
Matthew Burns is a seasoned Telephone Interviewer at NEMS Market Research, where he leverages his extensive background in the utilities sector to gather critical insights that drive strategic decision-making. With a robust foundation in energy consulting, Matthew excels in understanding the nuances of business energy, gas, electric, and water utilities, making him an invaluable asset to the research team. His role involves conducting computer-aided telephone interviews, where he engages with a diverse range of stakeholders to collect data that informs market trends and customer preferences.
Matthew's expertise in customer service and account management enhances his ability to build rapport with interviewees, ensuring that the data collected is both comprehensive and reliable. His skills in sales and contract negotiation are particularly beneficial when discussing complex utility services, allowing him to navigate conversations effectively and extract valuable information. In addition to his technical skills, Matthew's passion for the energy sector drives his commitment to delivering high-quality research outcomes that support clients in optimizing their utility strategies.
Currently, Matthew is involved in several key projects aimed at analyzing consumer behavior in the energy market, focusing on emerging trends in sustainability and renewable energy adoption. His insights contribute to the development of actionable recommendations for businesses looking to enhance their energy efficiency and reduce costs. Outside of his professional endeavors, Matthew enjoys skateboarding, which reflects his dynamic approach to both work and life, embodying a blend of creativity and determination that resonates throughout his career in the utilities industry.
