Matt Lupello serves as the Director of Sales at Formula 100, where he leverages his extensive experience in sales and service to drive growth and innovation within the consumer goods sector, particularly in the cycling industry. With a strong focus on sales strategy and execution,...
Matt Lupello serves as the Director of Sales at Formula 100, where he leverages his extensive experience in sales and service to drive growth and innovation within the consumer goods sector, particularly in the cycling industry. With a strong focus on sales strategy and execution, Matt has been instrumental in developing and implementing robust sales processes that not only enhance operational efficiency but also foster a culture of excellence and collaboration among team members. His hands-on leadership style encourages open communication and empowers his team to achieve ambitious sales targets while maintaining a customer-centric approach.
One of Matt's key projects at Formula 100 involves the integration of advanced CRM systems to streamline sales operations and improve relationship development with both retailers and consumers. By utilizing data-driven decision-making and Lean Six Sigma methodologies, he has successfully optimized budgeting and distribution strategies, resulting in increased market share and customer satisfaction. His commitment to understanding customer needs is reflected in his focus on Net Promoter Score (NPS) metrics, which he uses to gauge customer loyalty and refine service offerings.
In addition to his sales acumen, Matt is passionate about growing the sport of cycling, advocating for initiatives that promote cycling as a sustainable and enjoyable mode of transportation. His expertise in merchandising and service writing further enhances his ability to connect with cycling enthusiasts and retailers alike, ensuring that Formula 100 remains at the forefront of the industry. Through his strategic vision and dedication to building a positive culture, Matt is not only driving sales but also contributing to the broader cycling community.
