As the Regional Director of Operations at Claiborne Senior Living, Matt Kessler brings over 13 years of extensive experience in operations and business development within the senior living sector. His expertise spans both boutique and national providers, equipping him with a unique perspective on the...
As the Regional Director of Operations at Claiborne Senior Living, Matt Kessler brings over 13 years of extensive experience in operations and business development within the senior living sector. His expertise spans both boutique and national providers, equipping him with a unique perspective on the nuances of managing diverse communities. Currently, Matt leads a cross-functional team comprising seven Executive Directors and two Regional Directors, overseeing a turnaround portfolio of seven communities that collectively serve 800 residents across Louisiana and Mississippi.
Matt's strategic approach focuses on operational excellence and enhancing resident satisfaction through effective leadership and innovative management practices. He has successfully implemented initiatives to remove contract labor, significantly reducing operational costs while improving service quality. His adeptness in vendor selection and negotiation has fostered new partnerships that align with Claiborne's mission to deliver exceptional care and support to seniors.
With a robust budget management responsibility of $14 million annually, Matt is skilled in profit and loss management, ensuring financial sustainability while maintaining high standards of customer service. His commitment to talent acquisition and coaching empowers his team, fostering an environment of growth and collaboration. Through strategic business decisions and a keen focus on retention, Matt continues to drive improvements that enhance the quality of life for residents, making him a pivotal figure in the senior living industry. His ability to navigate complex challenges and implement effective strategies positions him as a leader dedicated to excellence in senior care.
