Matt Carey is a seasoned business and technology leader with decades of experience driving innovation, transformation, and revenue growth at global companies. Currently serving as a Board Member at Chipotle Mexican Grill, Matt leverages his extensive background in customer experience and technology to influence strategic...
Matt Carey is a seasoned business and technology leader with decades of experience driving innovation, transformation, and revenue growth at global companies. Currently serving as a Board Member at Chipotle Mexican Grill, Matt leverages his extensive background in customer experience and technology to influence strategic initiatives that enhance the brand's operational efficiency and customer engagement. His role involves providing insights on digital transformation efforts, particularly in optimizing Chipotle's technology infrastructure and retail systems to create a seamless customer journey.
In his capacity as Executive Vice President of Customer Experience at The Home Depot, Matt has successfully implemented agile methodologies and strategic partnerships that have significantly improved customer satisfaction and loyalty. His expertise in software development and IT strategy allows him to spearhead projects that integrate cutting-edge technology into retail operations, ensuring that customer needs are met with precision and speed. Key projects under his leadership have focused on enhancing mobile app functionalities and streamlining online ordering systems, which are critical in today’s fast-paced retail environment.
Matt's skills in business analysis, forecasting, and process improvement are instrumental in identifying growth opportunities and driving product marketing initiatives. As a board member at Chipotle, he is committed to fostering innovation that aligns with the company’s mission of providing high-quality food while enhancing operational capabilities. His vision for the future includes leveraging data analytics to better understand consumer behavior and preferences, ultimately leading to more personalized dining experiences. Through his multifaceted expertise, Matt Carey continues to shape the landscape of customer experience in the retail and food industries.
