Mary Reiter serves as an Instructor Services Specialist at Certification Partners, where she leverages her diverse background to enhance the user experience for instructors utilizing the uCertify Platform. In her current role, Mary provides invaluable guidance and assistance, ensuring that instructors are well-equipped to navigate...
Mary Reiter serves as an Instructor Services Specialist at Certification Partners, where she leverages her diverse background to enhance the user experience for instructors utilizing the uCertify Platform. In her current role, Mary provides invaluable guidance and assistance, ensuring that instructors are well-equipped to navigate the platform's features and tools. Her commitment to fostering a supportive learning environment is evident through her organization of one-on-one and group webinar meetings, where she addresses instructor queries and shares best practices.
Mary's expertise extends to the creation of comprehensive "Quick Guides," which serve as essential resources for instructors seeking clarity on specific operational aspects of the platform. By breaking down complex processes into manageable steps, she empowers instructors to maximize their use of the uCertify tools, ultimately enhancing the learning experience for their students. Her proactive approach to addressing best practices not only streamlines operations but also cultivates a community of engaged and informed instructors.
With a strong foundation in customer service and training, Mary excels in maintaining supportive contact with instructors, ensuring they feel valued and heard. Her skills in time management and teamwork further enhance her ability to juggle multiple projects while delivering exceptional service. As she continues to navigate the evolving landscape of online education, Mary remains dedicated to her mission of empowering instructors, making her an indispensable asset to Certification Partners.
