Martine De Zitter serves as a dedicated onderzoeksmedewerker at Arteveldehogeschool, where she leverages her expertise in social work to enhance the field of online assistance within the non-profit sector. With a Bachelor’s degree in social work, Martine is deeply involved in the organization of professional...
Martine De Zitter serves as a dedicated onderzoeksmedewerker at Arteveldehogeschool, where she leverages her expertise in social work to enhance the field of online assistance within the non-profit sector. With a Bachelor’s degree in social work, Martine is deeply involved in the organization of professional development courses and postgraduate programs, ensuring that practitioners are equipped with the latest knowledge and skills in online support services. Her role as a contact person for service delivery allows her to bridge the gap between academic research and practical application, fostering a collaborative environment for continuous improvement in social work practices.
Martine's research initiatives are diverse and impactful, focusing on critical areas such as the acceptance of nature development and the use of nature indicators, which contribute to sustainable community practices. She has also conducted mystery guest research in Flemish cultural centers, providing valuable insights into service quality and user experience. Notably, her involvement in projects like ‘Ch@tlas’ and ‘Vorming in chathulp’ showcases her commitment to advancing e-help technologies and multichannel support systems, which are essential in today’s digital landscape.
In addition to her research endeavors, Martine has a rich background in project management, particularly with Interreg projects that aim to enhance cross-border cooperation and innovation in social services. Her teaching and training skills are complemented by her ability to analyze and edit content effectively, making her a versatile asset to Arteveldehogeschool. Through her work, Martine De Zitter not only contributes to the academic community but also plays a crucial role in shaping the future of social work, particularly in the realm of online assistance and support.
