Martin Touhey is a distinguished Partner in PwC's Banking Transformation practice, where he leverages his extensive global experience to drive innovative solutions for clients in the financial services sector. With a keen focus on Consumer Lending—including mortgage, credit card, auto, and student loans—Martin has established...
Martin Touhey is a distinguished Partner in PwC's Banking Transformation practice, where he leverages his extensive global experience to drive innovative solutions for clients in the financial services sector. With a keen focus on Consumer Lending—including mortgage, credit card, auto, and student loans—Martin has established himself as a trusted advisor to retail banks and lending institutions across diverse markets, including Canada, the United States, Australia, Ireland, and Greece. His expertise spans a variety of disciplines, encompassing operations, risk management, and strategic planning, which allows him to provide comprehensive insights tailored to the unique challenges faced by his clients.
At PwC, Martin is currently leading key projects aimed at transforming banking operations to enhance efficiency and customer experience. His work often involves assessing and mitigating operational and financial risks, ensuring that lending practices comply with regulatory standards while also optimizing business processes. Martin's passion for the industry is evident in his commitment to fostering innovation within banking operations, particularly as institutions navigate the complexities of digital transformation and evolving consumer expectations.
His deep understanding of mortgage lending and servicing, coupled with his strategic approach to credit risk and operational risk management, positions him as a thought leader in the field. Martin's ability to synthesize global best practices with local market insights empowers his clients to not only adapt to change but to thrive in an increasingly competitive landscape. As a result, he continues to play a pivotal role in shaping the future of banking and lending, driving sustainable growth and operational excellence for financial service providers worldwide.
