As the Abby Way Director at Abby Connect, Marlene Cosain plays a pivotal role in shaping the company’s organizational culture and enhancing employee engagement. With a robust background in human resources management, Marlene is dedicated to creating a thriving workplace where every individual feels inspired...
As the Abby Way Director at Abby Connect, Marlene Cosain plays a pivotal role in shaping the company’s organizational culture and enhancing employee engagement. With a robust background in human resources management, Marlene is dedicated to creating a thriving workplace where every individual feels inspired and fulfilled. Her expertise in HR policies and talent management allows her to align the company’s talent strategy with its overarching business objectives, ensuring that Abby Connect not only attracts top talent but also nurtures and retains it.
Marlene is currently spearheading several key projects aimed at fostering leadership development and enhancing training and development programs across the organization. By implementing innovative conflict resolution strategies and effective de-escalation techniques, she cultivates an environment where open communication is encouraged, and employees feel valued. Her commitment to organizational culture is evident in her initiatives that promote employee engagement, driving a sense of belonging and community within the virtual receptionist industry.
In her role, Marlene leverages her skills in communication and leadership to empower teams, ensuring that they are equipped to meet the challenges of a rapidly evolving workplace. Her passion for developing talent not only contributes to individual growth but also propels Abby Connect toward sustained organizational success. Through her visionary leadership, Marlene is transforming the way HR is perceived in the virtual services sector, making it a cornerstone of Abby Connect’s strategic framework.
