Marlen Woodruff serves as the Director of Clinical and Business Operations at Great Lakes Health Information Exchange (GLHIE), where she plays a pivotal role in overseeing the functionality and effectiveness of the health information exchange network. With a wealth of experience in project management and...
Marlen Woodruff serves as the Director of Clinical and Business Operations at Great Lakes Health Information Exchange (GLHIE), where she plays a pivotal role in overseeing the functionality and effectiveness of the health information exchange network. With a wealth of experience in project management and healthcare systems integration, Marlen is adept at leading initiatives that enhance the delivery of healthcare services through innovative technology solutions. Her expertise lies in managing complex projects from inception to completion, ensuring that all aspects—from system upgrades to the development of internal business processes—are executed seamlessly.
In her current role, Marlen spearheads key projects that involve the implementation and testing of new healthcare delivery systems, such as Next Gen and Horizon Clinicals. She is instrumental in facilitating kick-off calls, monitoring project scope, and managing stakeholder expectations to ensure alignment with organizational goals. Her ability to communicate effectively with both technical teams and executive leadership allows her to present critical information, findings, and strategic plans in a manner that resonates with diverse audiences.
Marlen's commitment to continuous improvement is evident in her proactive approach to workflow restructuring and system enhancements. By creating comprehensive systems checklists and developing robust documentation, she ensures that GLHIE maintains high operational standards and meets the evolving needs of its partners. Her proficiency with tools like Microsoft Visio and Pagemaker further supports her efforts in visualizing complex processes and presenting data-driven insights that drive informed decision-making. Through her leadership, Marlen is not only advancing the capabilities of GLHIE but also contributing to the broader goal of improving healthcare outcomes across the region.
