Mark Shaffer serves as the West Region Cybersecurity Leader at CliftonLarsonAllen (CLA), where he leverages his extensive expertise to guide financial institutions in navigating the complex landscape of cybersecurity. With a strong focus on customer advocacy, Mark has built a reputation for delivering exceptional results...
Mark Shaffer serves as the West Region Cybersecurity Leader at CliftonLarsonAllen (CLA), where he leverages his extensive expertise to guide financial institutions in navigating the complex landscape of cybersecurity. With a strong focus on customer advocacy, Mark has built a reputation for delivering exceptional results in cybersecurity hardening, incident response, and regulatory readiness. His leadership is characterized by a commitment to enterprise transformation and the development of strategic relationships that enhance client trust and satisfaction.
At CLA, Mark and his team provide a comprehensive suite of services, including cyber assessments, incident response strategies, control reviews, and regulatory compliance support. They are recognized as the go-to advisors for financial institutions west of Kansas, ensuring that clients' IT audits, customer data protection, and network security measures are robust and effective. Mark’s approach is data-driven, with key performance indicators (KPIs) such as Customer Satisfaction (CSAT), Net Satisfaction (NSAT), and Total Cost of Ownership (TCO) guiding his initiatives.
His skill set encompasses business transformation, project management, and solution architecture, allowing him to implement agile methodologies that drive business process improvements. Mark’s ability to manage vendor relationships and deliver on performance management ensures that CLA remains at the forefront of cybersecurity innovation. As a trusted partner, he is dedicated to empowering clients to mitigate risks and enhance their cybersecurity posture, ultimately contributing to their long-term success and resilience in an ever-evolving threat landscape.