Mark Rabaev is a seasoned logistics and furniture structural engineer currently serving as the Managing Partner at NYC FITS. In this pivotal role, he leverages his extensive expertise in furniture disassembly and reassembly to lead innovative projects that enhance operational efficiency and streamline processes. Mark’s...
Mark Rabaev is a seasoned logistics and furniture structural engineer currently serving as the Managing Partner at NYC FITS. In this pivotal role, he leverages his extensive expertise in furniture disassembly and reassembly to lead innovative projects that enhance operational efficiency and streamline processes. Mark’s commitment to excellence is evident in his bi-weekly training meetings with field teams, where he focuses on optimizing work output and providing comprehensive support for administrative tasks within Salesforce.com. His proactive approach not only fosters a culture of continuous improvement but also empowers team members to excel in their roles.
One of Mark's key achievements has been the successful implementation of Salesforce.com, which replaced the previous Service CEO system. This transition has significantly increased functionality and flexibility, allowing the organization to better manage client relationships and project workflows. His adeptness in utilizing Salesforce Community Cloud has enabled the team to harness data-driven insights, enhancing decision-making processes and driving project success.
Mark's skills in leadership, project management, and agile methodologies are complemented by his analytical prowess, making him a valuable asset in the logistics sector. His proficiency in Microsoft Excel and Visio further supports his ability to create detailed user stories and project documentation, ensuring that all stakeholders are aligned and informed. As he continues to navigate the complexities of the furniture logistics industry, Mark remains dedicated to fostering innovation and excellence at NYC FITS, positioning the company as a leader in the field.