Mark Oros serves as the Director of Business Operations at Kodak Alaris, where he leverages over 20 years of professional experience to drive operational excellence and enhance organizational efficiency. In his current role, Mark is instrumental in overseeing service operations, managing a dedicated team of...
Mark Oros serves as the Director of Business Operations at Kodak Alaris, where he leverages over 20 years of professional experience to drive operational excellence and enhance organizational efficiency. In his current role, Mark is instrumental in overseeing service operations, managing a dedicated team of 30 professionals responsible for the contract base management of over 5,000 customers and a substantial $60 million in contracts. His leadership style emphasizes collaboration and empowerment, as he coaches cross-functional teams to critically assess work processes, develop innovative solutions, and implement measurable improvements.
Mark's expertise in service operations management and P&L management has been pivotal in optimizing financial performance and ensuring profitability across various projects. He is adept at financial reporting and budget management, enabling him to make informed strategic decisions that align with Kodak Alaris's long-term goals. His commitment to operational excellence is evident in his ability to streamline processes and enhance service delivery, ultimately improving customer satisfaction and loyalty.
In addition to his operational responsibilities, Mark is a strong advocate for team development. He believes that fostering a team-oriented culture is essential for driving success and innovation. By focusing on interpersonal communication skills and strategic planning, he cultivates an environment where team members feel confident to contribute ideas and take ownership of their roles. Mark's ability to conduct competitive analysis and interpret income statements further empowers his teams to make data-driven decisions that propel the organization forward. Through his leadership, Kodak Alaris continues to thrive in a competitive landscape, setting benchmarks for quality and efficiency in service operations.
