Mark Logan serves as the Director of Global Program Controls at American Express, where he leads a dynamic team dedicated to enhancing the integrity and security of the company’s third-party merchant acquisition processes. In this pivotal role within the Global Merchant Network Services (GMNS) division,...
Mark Logan serves as the Director of Global Program Controls at American Express, where he leads a dynamic team dedicated to enhancing the integrity and security of the company’s third-party merchant acquisition processes. In this pivotal role within the Global Merchant Network Services (GMNS) division, Mark's expertise in risk management and compliance is instrumental in safeguarding the organization against potential vulnerabilities associated with third-party partnerships. His team is responsible for the development and implementation of robust controls, rigorous testing, and the enforcement of non-compliance measures across key acquisition programs, including OptBlue®, Payment Facilitation programs, and the Merchant Risk and Payment Solutions (M.R.P.S.).
Mark is particularly passionate about fostering a diverse and inclusive workplace culture that emphasizes collaboration and excellence. He believes that a diverse team not only drives innovation but also enhances problem-solving capabilities, which is crucial in the fast-paced financial services industry. His leadership style encourages open communication and empowers team members to contribute their unique perspectives, ultimately leading to more effective risk mitigation strategies.
With a strong background in business analysis and relationship management, Mark excels at navigating the complexities of financial risk and compliance within the credit card sector. His ability to build and maintain strategic relationships with stakeholders ensures that the Global Controls team aligns with American Express's broader business objectives while effectively managing the intricacies of third-party merchant acquisition. Through his commitment to excellence and proactive approach to risk management, Mark continues to play a vital role in reinforcing American Express's reputation as a leader in the payments industry.
