Mark Katanani serves as a Principal Transformation Consultant and Agile Coach at Infosys, where he leverages his extensive expertise in digital and process transformation to drive operational excellence across various sectors. With a proven track record in Cloud Operational Excellence and IT systems management, Mark...
Mark Katanani serves as a Principal Transformation Consultant and Agile Coach at Infosys, where he leverages his extensive expertise in digital and process transformation to drive operational excellence across various sectors. With a proven track record in Cloud Operational Excellence and IT systems management, Mark has successfully led numerous cross-functional initiatives aimed at enhancing efficiency, reducing costs, and ensuring regulatory compliance. His strategic vision is complemented by a hands-on approach to project and program management, utilizing Agile and Lean Six Sigma methodologies to foster innovation and continuous improvement.
In his current role, Mark is instrumental in guiding organizations through complex digital transformations, employing Design Thinking principles and Agile frameworks such as KANBAN and SCRUM. His ability to facilitate scrum teams and collaborate closely with Product Owners has resulted in the successful delivery of high-impact projects that align with best practices and drive measurable ROI. Mark’s core competencies in business process design and performance management enable him to identify opportunities for process automation and engineering, ultimately enhancing overall business agility.
Key projects under his leadership have included comprehensive IT and technology development initiatives that not only streamline operations but also elevate customer relationship management strategies. By fostering a culture of collaboration and innovation, Mark empowers teams to embrace change and achieve strategic objectives. His commitment to servant leadership ensures that he remains focused on the growth and development of his team members, positioning them for success in an ever-evolving digital landscape.
