As Vice President of Program Management at Optimas OE Solutions, Mark Gagnier plays a pivotal role in driving operational excellence and fostering strong relationships with one of the company's key clients, Cummins. With a focus on enhancing customer satisfaction, Mark leverages his extensive expertise in...
As Vice President of Program Management at Optimas OE Solutions, Mark Gagnier plays a pivotal role in driving operational excellence and fostering strong relationships with one of the company's key clients, Cummins. With a focus on enhancing customer satisfaction, Mark leverages his extensive expertise in supply chain management, purchasing, and business strategy to navigate the complexities of a multi-million dollar account that spans over 20 manufacturing locations globally. His organizational skills are not just a personal asset; they are a cornerstone of his approach to solving daily challenges faced by customers in the manufacturing sector.
In his current role, Mark is responsible for the financial success of the Cummins account, which includes overseeing contract negotiations, managing price changes, and implementing effective inventory resolutions. His commitment to process improvement and lean manufacturing principles ensures that Optimas consistently delivers high-quality service across sales, operations, and supply chain functions. By utilizing MRP and forecasting techniques, Mark effectively anticipates customer needs, enabling proactive solutions that enhance operational efficiency.
Key projects under Mark's leadership have included the development of tailored supply chain strategies that align with Cummins’ evolving requirements, as well as initiatives aimed at optimizing warehousing and logistics processes. His ability to foster collaboration among cross-functional teams has been instrumental in driving continuous improvement and innovation. Ultimately, Mark Gagnier’s dedication to professionalism and service excellence not only strengthens the partnership with Cummins but also positions Optimas OE Solutions as a trusted leader in the manufacturing industry.
