Mark Folino is a seasoned professional in the contract security industry, bringing nearly 15 years of diverse experience to his role as Director of Operations at Securitas Security Services USA, Inc. His journey began as a security officer in Cambridge, Massachusetts, where he quickly ascended...
Mark Folino is a seasoned professional in the contract security industry, bringing nearly 15 years of diverse experience to his role as Director of Operations at Securitas Security Services USA, Inc. His journey began as a security officer in Cambridge, Massachusetts, where he quickly ascended to management positions, showcasing his strong leadership and operational skills. Mark has successfully managed a wide range of security programs across various sectors, including pharmaceutical, higher education, banking, and commercial real estate, demonstrating his versatility and deep understanding of the unique security challenges each industry presents.
In his current role, Mark is instrumental in developing and leading the District Management team, ensuring that operational excellence is maintained across all levels. His responsibilities include acting as a backup for the Area Vice President, training Assistant Managers and District Managers, and ensuring proficiency with all company platforms. Mark's expertise extends to client relations, where he plays a pivotal role in fostering strong partnerships and ensuring customer satisfaction. His oversight of the Profit and Loss (P&L) for the SCMARI area highlights his financial acumen and ability to drive profitability while maintaining high service standards.
Mark is also adept at assisting with new startups, leveraging his extensive background in security operations and training to ensure seamless transitions and effective implementation of security protocols. His skills in customer service, physical security, CCTV, and business continuity make him a valuable asset to Securitas. With a commitment to excellence and a passion for security, Mark Folino continues to make significant contributions to the industry, positioning Securitas as a leader in providing comprehensive security solutions.
