Mark Douglass serves as the National Sales Director at Teneo Hospitality Group, where he leverages his extensive expertise in hotel sales and operations to drive strategic account development across various sectors, including corporate, association, and incentive markets. With a customer-driven approach, Mark focuses on the...
Mark Douglass serves as the National Sales Director at Teneo Hospitality Group, where he leverages his extensive expertise in hotel sales and operations to drive strategic account development across various sectors, including corporate, association, and incentive markets. With a customer-driven approach, Mark focuses on the acquisition, re-activation, and retention of key clients, ensuring that Teneo's premium member hotels and resorts are positioned as top choices for meeting planners and event organizers.
In his role, Mark is instrumental in fostering mutually beneficial relationships that enhance the overall client experience. He thrives on creating innovative solutions that address the unique needs of each client, whether through tailored sales strategies or collaborative partnerships with internal teams and external stakeholders. His deep understanding of the hospitality industry, combined with his skills in sales management and customer relationship management (CRM), allows him to exceed quality service expectations consistently.
Mark's commitment to excellence is reflected in his involvement with high-profile projects and trade shows, where he showcases Teneo's offerings to a global audience. His strategic insights into market trends and customer preferences enable him to craft compelling marketing initiatives that resonate with potential clients. As a leader in the meetings, incentives, conferences, and exhibitions (MICE) industry, Mark Douglass continues to elevate Teneo Hospitality Group's reputation as a trusted partner for professional meeting planners, driving growth and success in a competitive landscape.
