Mark Caplan serves as the Vice President of Infrastructure, Operations, Security, and Risk at 84 Lumber, where he leverages over 25 years of extensive experience in IT management and strategic leadership. In this pivotal role, Mark leads a dynamic team of over 40 professionals across...
Mark Caplan serves as the Vice President of Infrastructure, Operations, Security, and Risk at 84 Lumber, where he leverages over 25 years of extensive experience in IT management and strategic leadership. In this pivotal role, Mark leads a dynamic team of over 40 professionals across various domains, including Service Desk, Desktop Support, Systems and Store Support, Network Operations, Security and Risk Management, Telecommunications, and Database Management. His multifaceted expertise enables him to drive significant improvements in operational efficiency and security posture, ensuring that 84 Lumber remains competitive in a rapidly evolving market.
One of Mark's key initiatives has been the implementation of process automation strategies that have not only reduced overall expenditure budgets but also delivered a direct EBITDA return on investment. By realigning resources and optimizing workflows, he has accelerated synergy timeframes, allowing the organization to respond more swiftly to market demands. His adeptness in enterprise architecture and disaster recovery planning has positioned 84 Lumber to mitigate risks effectively while enhancing service delivery across the board.
Mark’s commitment to continuous improvement is evident in his focus on integrating advanced technologies and fostering a culture of innovation within his teams. His skills in project management and business intelligence have been instrumental in driving successful outcomes for various high-impact projects, positioning 84 Lumber for sustained growth and resilience in the face of industry challenges. As a change agent, Mark Caplan exemplifies the leadership necessary to navigate the complexities of modern IT infrastructure while aligning technology initiatives with broader business objectives.
