Mark Andrews brings a wealth of experience and expertise to his role as the Director of Surveillance at Ameristar Casino Hotel Council Bluffs. With over 26 years in casino surveillance, including 14 years in leadership positions, Mark has honed his skills in CCTV operations, loss...
Mark Andrews brings a wealth of experience and expertise to his role as the Director of Surveillance at Ameristar Casino Hotel Council Bluffs. With over 26 years in casino surveillance, including 14 years in leadership positions, Mark has honed his skills in CCTV operations, loss prevention, and security management. His extensive background in both military and civilian law enforcement—spanning 16 years—provides him with a unique perspective on criminal investigations and crime scene analysis, which he adeptly applies to the gaming industry.
At Ameristar, Mark is instrumental in overseeing the surveillance department, ensuring the highest standards of security and asset protection are maintained throughout the property. His role involves not only monitoring gaming activities but also conducting internal investigations and fraud detection, safeguarding the casino's integrity and reputation. Mark's experience in opening new properties and managing expansion projects has been pivotal in enhancing operational efficiency and establishing robust security protocols.
Mark is also passionate about training and developing staff, recognizing that a well-prepared team is essential for effective security operations. His commitment to fostering a culture of vigilance and professionalism within the surveillance team ensures that Ameristar remains at the forefront of casino security. With his comprehensive knowledge of casino gaming regulations and security best practices, Mark Andrews continues to be a key asset in protecting the interests of both the casino and its patrons.