Marjorie Jeffries serves as a Senior Technical Consultant at Shabas Solutions LLC, where she leverages her decade-long experience in the financial industry to drive impactful initiatives for the Security Exchange Commission. With a robust background as a Technical Principal Consultant, Marjorie excels in leading program...
Marjorie Jeffries serves as a Senior Technical Consultant at Shabas Solutions LLC, where she leverages her decade-long experience in the financial industry to drive impactful initiatives for the Security Exchange Commission. With a robust background as a Technical Principal Consultant, Marjorie excels in leading program activities that align with both client and organizational objectives. Her exceptional interpersonal skills enable her to effectively communicate complex technical concepts to diverse stakeholders, ensuring that all parties are informed and engaged throughout project lifecycles.
At Shabas Solutions, Marjorie is at the forefront of managing help desk operations, where she oversees the timely resolution of service requests and escalations. Her commitment to maintaining a high level of accuracy—achieving an impressive 98% or above on internal audits—demonstrates her meticulous attention to detail and adherence to industry regulations. Marjorie's expertise in technical data analysis and fraud claims management is instrumental in identifying potential vulnerabilities and implementing robust solutions to mitigate risks, particularly in areas such as credit card fraud and foreign trade policy.
In addition to her technical acumen, Marjorie is deeply customer-focused, prioritizing customer retention and satisfaction in every aspect of her work. By guiding her technical support team with a hands-on approach, she fosters an environment of collaboration and excellence, ensuring that all service requests are handled with the utmost professionalism. Marjorie Jeffries is not just a consultant; she is a vital asset to Shabas Solutions LLC, driving innovation and operational efficiency within the financial sector.
