Marino D'Souza, an accomplished MBA graduate, currently excels as a CRM, Tenant Relations, and Property & Community Manager at Uniestate Properties. With over 15 years of extensive experience in the UAE's real estate and hospitality sectors, Marino has honed his expertise in tenant relations, property...
Marino D'Souza, an accomplished MBA graduate, currently excels as a CRM, Tenant Relations, and Property & Community Manager at Uniestate Properties. With over 15 years of extensive experience in the UAE's real estate and hospitality sectors, Marino has honed his expertise in tenant relations, property management, and facilities management. His role is pivotal in enhancing tenant satisfaction and ensuring seamless operations across mixed-use developments, both commercial and residential.
At Uniestate Properties, Marino has successfully implemented Green Building Initiatives that have led to a remarkable 20% reduction in energy consumption and waste management practices. His commitment to sustainability not only reflects his forward-thinking approach but also aligns with the growing demand for eco-friendly property management solutions. By devising comprehensive strategies and standard operating procedures (SOPs) for sustainable operations, Marino has significantly improved the overall efficiency of property management and tenant relations.
In addition to his sustainability efforts, Marino has achieved a notable 20% increase in tenant retention compared to the previous fiscal year. This success is attributed to his proactive approach in providing tailored solutions that address tenant needs and foster a sense of community within the properties he manages. His skills in asset management, operations management, and change management are complemented by his adeptness in budgeting and risk assessment, enabling him to navigate the complexities of the real estate landscape effectively.
Marino's expertise extends to retail delivery management and interior fit-outs, making him a versatile leader in the industry. His ability to leverage social media and project management tools further enhances his capacity to engage with tenants and stakeholders, ensuring that Uniestate Properties remains at the forefront of property and community management excellence.
