As the Director of Product Management at ServiceTitan, Marineh Tchakerian plays a pivotal role in shaping the future of the home services industry through innovative product strategies and exceptional team leadership. With over 15 years of experience in product development and optimization, Marineh leads a...
As the Director of Product Management at ServiceTitan, Marineh Tchakerian plays a pivotal role in shaping the future of the home services industry through innovative product strategies and exceptional team leadership. With over 15 years of experience in product development and optimization, Marineh leads a dynamic team of product managers focused on enhancing onboarding processes, ensuring customer success, and refining support product experiences. This strategic approach not only streamlines operations for plumbing, HVAC, and electrical contractors but also significantly elevates the overall customer experience.
Under Marineh's guidance, ServiceTitan has launched several key projects that leverage mobile and cloud-based technologies to address the unique challenges faced by residential contractors. By utilizing web analytics and customer feedback, her team continuously iterates on product features, ensuring they meet the evolving needs of users in a competitive market. Marineh's expertise in SaaS and strategic partnerships has been instrumental in driving ServiceTitan's growth, enabling the company to solidify its position as a leader in the multi-billion dollar home services sector.
Marineh is also an advocate for agile methodologies, employing Scrum practices to foster collaboration and innovation within her team. Her creative and analytical mindset allows her to navigate complex market dynamics while maintaining a clear focus on delivering value to customers. As ServiceTitan continues to expand its offerings, Marineh's leadership and vision will undoubtedly play a crucial role in shaping the future of home service management solutions.
