Maribel Georfo serves as an Area Manager at Jollibee Group of Companies, where she leverages her extensive experience in customer service delivery and operations management to drive business success across multiple locations. With a strong foundation in retail trade area analysis and total quality management,...
Maribel Georfo serves as an Area Manager at Jollibee Group of Companies, where she leverages her extensive experience in customer service delivery and operations management to drive business success across multiple locations. With a strong foundation in retail trade area analysis and total quality management, Maribel is adept at enforcing JFC operating standards and systems, ensuring that each outlet not only meets but exceeds the company’s rigorous performance benchmarks. Her role involves developing comprehensive area tactical plans that encompass all channels and products, allowing her to strategically position Jollibee within the competitive landscape.
One of Maribel's key projects includes conducting in-depth competitor studies to identify market trends and customer preferences, which she translates into actionable recommendations that bolster market share and enhance customer experience. Her analytical skills enable her to dissect complex data and derive insights that inform strategic planning and operational improvements. As an Operations Consultant, she collaborates closely with teams to implement best practices and optimize performance, ensuring that business goals are consistently achieved.
Maribel's project management expertise is evident in her ability to oversee network expansion initiatives, where she coordinates resources and aligns stakeholders to ensure seamless execution. Her commitment to fostering a culture of excellence and continuous improvement not only enhances operational efficiency but also enriches the overall customer experience. Through her leadership, Maribel Georfo exemplifies the dynamic and customer-centric ethos of the Jollibee Group, driving sustainable growth and reinforcing the brand's position as a leader in the fast-food industry.
