Maria Pulice is a dynamic and culturally savvy Senior Omni-Channel Marketing Professional currently serving as the Customer Success Communications Manager for the Americas at Temenos. In this pivotal role, Maria leverages her extensive expertise in customer success marketing to enhance onboarding processes and elevate the...
Maria Pulice is a dynamic and culturally savvy Senior Omni-Channel Marketing Professional currently serving as the Customer Success Communications Manager for the Americas at Temenos. In this pivotal role, Maria leverages her extensive expertise in customer success marketing to enhance onboarding processes and elevate the overall customer experience. Her commitment to client retention, appreciation, and satisfaction is evident in her strategic initiatives that foster meaningful relationships between Temenos and its diverse clientele.
Maria is instrumental in executing a variety of key projects, including webinars, user groups, advisory board meetings, and networking events. These initiatives not only provide valuable insights and knowledge sharing but also cultivate a vibrant community where customers feel valued and engaged. By prioritizing customer experience (CX) and user experience (UX), Maria ensures that clients are not just users of Temenos products but advocates for the brand, empowered by a deep understanding of the solutions that drive their success.
Her proficiency in data analysis allows her to track and measure the effectiveness of marketing strategies, enabling continuous improvement and innovation in customer engagement. With a strong foundation in brand development and communication, Maria adeptly navigates the complexities of omni-channel marketing, ensuring that every touchpoint resonates with clients. Her approach embodies John C. Maxwell's philosophy that true leadership lies in empowering others, making her an invaluable asset to the Temenos team and the broader marketing landscape.