Maria Contreras serves as the Patient Care Coordinator at Blue Turtle Dental, where she plays a pivotal role in enhancing patient experiences and ensuring operational efficiency within the practice. With five years of diverse administrative experience, Maria has honed her skills in time management and...
Maria Contreras serves as the Patient Care Coordinator at Blue Turtle Dental, where she plays a pivotal role in enhancing patient experiences and ensuring operational efficiency within the practice. With five years of diverse administrative experience, Maria has honed her skills in time management and customer service, making her an invaluable asset to the dental team. Her primary responsibilities include coordinating schedules for dentists and hygienists, ensuring that appointments are optimized to meet production goals while minimizing patient wait times.
In her role, Maria excels at presenting treatment plans to patients, educating them on necessary procedures, and clearly explaining insurance benefits and estimated out-of-pocket expenses. This not only fosters transparency but also empowers patients to make informed decisions about their dental care. Her bilingual skills further enhance communication, allowing her to connect with a broader range of patients and ensuring that language barriers do not hinder access to essential dental services.
Maria is also adept at managing all patient communications, both in person and via phone, which is crucial in maintaining a welcoming and efficient environment. She takes pride in her detail-oriented approach, consistently implementing solutions that streamline processes and enhance overall patient satisfaction. By actively submitting insurance claims and following up on their status, Maria ensures that the administrative side of patient care runs smoothly, allowing the dental team to focus on delivering high-quality treatment. Her commitment to creating optimal efficiency and her ability to thrive in fast-paced environments make her a key player in the success of Blue Turtle Dental.
