Margaret Pottle currently serves as Vice President at UniBank for Savings, where she plays a pivotal role in enhancing the customer experience throughout the loan process. With a strong focus on providing a seamless loan experience, Margaret ensures that each loan request is not only...
Margaret Pottle currently serves as Vice President at UniBank for Savings, where she plays a pivotal role in enhancing the customer experience throughout the loan process. With a strong focus on providing a seamless loan experience, Margaret ensures that each loan request is not only customer-friendly but also adheres to the highest standards of quality and security. Her expertise as a Secondary Market and Portfolio Underwriter allows her to conduct thorough quality control audits, which are essential for maintaining excellent loan quality and compliance with industry regulations.
In her current role, Margaret leads key projects aimed at optimizing the loan underwriting process, implementing strategic initiatives that streamline operations while mitigating risk. Her proficiency in risk management and financial analysis enables her to identify potential challenges early on, ensuring that both the bank and its customers are protected. Additionally, Margaret is dedicated to internal training and staff communication, organizing regular meetings that foster a culture of continuous improvement and knowledge sharing among her team.
Her skills in consumer lending and customer service are complemented by her strategic planning capabilities, allowing her to align departmental goals with the broader objectives of UniBank for Savings. As a leader, Margaret is committed to cultivating a high-performing team that excels in delivering exceptional service while navigating the complexities of the lending landscape. Through her efforts, she not only enhances the operational efficiency of the bank but also strengthens customer trust and satisfaction, making her a vital asset to UniBank for Savings.