Marcos Monetti serves as the Director of Client Engagement & Solutions Support at Minacs, a Concentrix company, where he leverages his extensive background in corporate development and client engagement to drive transformative strategies across diverse business lines. With a focus on the Latin American market,...
Marcos Monetti serves as the Director of Client Engagement & Solutions Support at Minacs, a Concentrix company, where he leverages his extensive background in corporate development and client engagement to drive transformative strategies across diverse business lines. With a focus on the Latin American market, Marcos has been instrumental in cultivating international relationships that enhance customer experience and optimize operational efficiencies within contact centers. His expertise in CRM integration and vendor management has allowed him to implement innovative solutions that not only meet client needs but also foster long-term partnerships.
In his current role, Marcos oversees key projects that align with Minacs’ vision of delivering exceptional client solutions. His strategic initiatives have led to the successful execution of both short-term and long-term corporate strategies, resulting in measurable growth in corporate value. By employing his strong interpersonal skills and public speaking abilities, he effectively communicates complex ideas to stakeholders, ensuring alignment and collaboration across teams.
Marcos’s commitment to team building and management has created a culture of excellence within his department, empowering team members to excel in their roles. His proficiency in legal translation further enhances his ability to navigate the intricacies of cross-border client engagements, making him a valuable asset in the global marketplace. As he continues to drive innovation and enhance client satisfaction, Marcos Monetti remains a pivotal figure in shaping the future of client engagement at Minacs, contributing to the company’s reputation as a leader in the industry.
