Marco Manfredini is a seasoned Senior Manager at Accenture, specializing as a Solution Architect for Network Business Process Outsourcing (BPO). With a robust background in the telecommunications sector, Marco has cultivated extensive expertise across Operations Support Systems (OSS) and Business Support Systems (BSS), making him...
Marco Manfredini is a seasoned Senior Manager at Accenture, specializing as a Solution Architect for Network Business Process Outsourcing (BPO). With a robust background in the telecommunications sector, Marco has cultivated extensive expertise across Operations Support Systems (OSS) and Business Support Systems (BSS), making him a pivotal asset in the development of innovative solutions for telecom operators in the Europe, Africa, and Latin America (EALA) regions. His current role, which he has held since March 2013, involves the strategic design and implementation of Network BPO solutions tailored to meet the unique needs of telecom clients. This includes conducting thorough due diligence to inform the mobilisation, transition, and termination phases of projects, ensuring that each solution is both effective and sustainable.
Prior to his current position, Marco served as a Project Manager, where he successfully led a systems integration project focused on delivering a Service & Resource Inventory (S&RI) solution utilizing Telcordia Granite and CNUM for a major client in the Middle East. His ability to navigate complex project landscapes, coupled with his skills in change management and process engineering, has enabled him to drive significant improvements in operational efficiency and service delivery.
Marco's proficiency in solution design, integration, and pre-sales activities further enhances his capability to bridge the gap between technical requirements and business objectives. His leadership in people management ensures that cross-functional teams are aligned and motivated, fostering an environment of collaboration and innovation. As he continues to leverage his deep industry knowledge and technical acumen, Marco remains committed to delivering transformative solutions that empower telecom operators to thrive in an increasingly competitive landscape.
