Marcin Kosciak, as the Founder and President of Bold Loyalty, stands at the forefront of innovation in the loyalty and IoT sectors. With a profound passion for enhancing customer engagement through loyalty programs and gamification strategies, Marcin has successfully led numerous multimillion-dollar projects for Fortune...
Marcin Kosciak, as the Founder and President of Bold Loyalty, stands at the forefront of innovation in the loyalty and IoT sectors. With a profound passion for enhancing customer engagement through loyalty programs and gamification strategies, Marcin has successfully led numerous multimillion-dollar projects for Fortune 500 clients across diverse industries, including retail, financial institutions, and hospitality. His expertise in vendor management encompasses the entire RFP process, from meticulous contract negotiation to seamless project implementation, ensuring that each loyalty initiative aligns with client objectives and delivers measurable results.
At Bold Loyalty, Marcin is instrumental in IT sourcing, overseeing software development, security audits, and process optimization to create robust loyalty platforms that not only meet but exceed client expectations. His strategic consulting services focus on accrual and redemption strategies, program evaluation, and data analytics, enabling businesses to harness actionable insights that drive customer retention and satisfaction. Marcin's commitment to excellence is evident in his ability to benchmark and evaluate loyalty providers, ensuring that clients receive the best solutions tailored to their unique needs.
With a strong foundation in marketing management and business planning, Marcin excels in developing go-to-market strategies that resonate with target audiences. His skills in lead generation and requirements analysis further enhance his capability to deliver comprehensive loyalty solutions that foster long-term customer relationships. As a thought leader in the loyalty and IoT domains, Marcin Kosciak continues to shape the future of customer loyalty, helping businesses thrive in an increasingly competitive landscape.
