Marcia Damiano, as Co-Owner of Primo Renee Inc., plays a pivotal role in the expansion and management of Rita's Italian Ice Shops across Northern California. With her enthusiasm and organizational prowess, Marcia has successfully spearheaded multiple projects, including the strategic opening of new stationary locations...
Marcia Damiano, as Co-Owner of Primo Renee Inc., plays a pivotal role in the expansion and management of Rita's Italian Ice Shops across Northern California. With her enthusiasm and organizational prowess, Marcia has successfully spearheaded multiple projects, including the strategic opening of new stationary locations and the innovative launch of a mobile unit that brings the beloved East Coast frozen treat to the vibrant community of Contra Costa County. Her expertise in project management and strategic planning has been instrumental in navigating the complexities of franchise operations, ensuring that each location not only meets but exceeds customer expectations.
Marcia's keen sense of people and their potential allows her to build cohesive teams that thrive in a fast-paced environment. By fostering a culture of collaboration and continuous improvement, she empowers her staff to optimize their talents, ultimately enhancing the customer experience. Her strong negotiation skills and adeptness in process improvement contribute to the operational efficiency of the franchise, reducing administrative burdens and streamlining workflows.
In addition to her management responsibilities, Marcia is passionate about teaching and mentoring her team, sharing her knowledge of customer service excellence and effective management practices. As she looks to the future, Marcia is excited about the potential for further growth and innovation within Primo Renee Inc., aiming to expand the brand's reach while maintaining the high standards of quality and service that Rita's is known for. With her unwavering commitment to both her team and the community, Marcia Damiano is a driving force behind the success of Primo Renee Inc. and a true ambassador for the Rita's brand.