Marc Battistelli is a seasoned Operations Manager at ADT, bringing over 25 years of extensive experience in the alarm installation and service industry. Since joining the company, Marc has excelled in managing the daily operations of the Installation and Service department, overseeing a dedicated team...
Marc Battistelli is a seasoned Operations Manager at ADT, bringing over 25 years of extensive experience in the alarm installation and service industry. Since joining the company, Marc has excelled in managing the daily operations of the Installation and Service department, overseeing a dedicated team of 30-40 Union technicians and subcontractors across the Southern New Jersey region. His leadership style emphasizes collaboration and empowerment, as he believes that a manager is only as strong as the team they cultivate.
In his current role, Marc is responsible for a diverse range of critical functions, including staffing, scheduling, and inventory control, ensuring that operations run smoothly and efficiently. His proactive approach to customer support and retention has significantly enhanced client satisfaction and loyalty, reflecting his commitment to delivering exceptional service in the security operations sector. Marc's expertise in fire alarm systems, CCTV, IP cameras, and life safety solutions positions him as a key player in maintaining ADT's reputation for excellence in physical security.
Marc is also adept at financial oversight, managing P&L projections and departmental budget goals to drive profitability and operational efficiency. His strategic vision and hands-on experience in team building have allowed him to recruit and mentor top-tier technicians and administrative professionals, fostering a culture of excellence and innovation within the organization. As he continues to navigate the evolving landscape of security technology, Marc remains dedicated to enhancing operational performance and ensuring the highest standards of safety and security for clients.
