Manuela Borden is a seasoned Consular Officer at the Embassy of Switzerland in the United States, where she leverages over two decades of experience in the US-Swiss business landscape to enhance diplomatic relations and support Swiss citizens abroad. Based in San Francisco, Manuela oversees the...
Manuela Borden is a seasoned Consular Officer at the Embassy of Switzerland in the United States, where she leverages over two decades of experience in the US-Swiss business landscape to enhance diplomatic relations and support Swiss citizens abroad. Based in San Francisco, Manuela oversees the Swiss citizenship desk, a pivotal role that involves translating and legalizing documents, issuing passports, and providing assistance to Swiss nationals in distress. Her expertise in account and event management has been instrumental in fostering connections within the vibrant Swiss business and start-up community, ensuring that Swiss citizens have access to vital resources and networks.
In her current position, Manuela is not only dedicated to providing exceptional consular services but also plays a crucial role in enhancing the overall service satisfaction of the consulate. As a call center supervisor, she has implemented strategies that have significantly improved client interactions and support. Her commitment to legal innovation is reflected in her advocacy for streamlined processes that benefit both the consulate and the Swiss community at large.
Manuela's strong social media presence has further amplified the consulate's outreach, allowing her to engage with a broader audience and promote Swiss culture and business opportunities in the United States. Fluent in multiple languages, including French, Spanish, and German, she effectively communicates with diverse stakeholders, reinforcing her role as a diplomatic bridge between Switzerland and the U.S. Her multifaceted skill set, coupled with her passion for international relations, positions her as a vital asset to the Swiss diplomatic mission and the broader community she serves.
