Manish Mishra is a seasoned Operations Manager at Amazon, where he plays a pivotal role in overseeing the fulfilment and operations division. With over 18 years of extensive experience in operations, training, and project management across major branded food, hospitality, and retail organizations, Manish has...
Manish Mishra is a seasoned Operations Manager at Amazon, where he plays a pivotal role in overseeing the fulfilment and operations division. With over 18 years of extensive experience in operations, training, and project management across major branded food, hospitality, and retail organizations, Manish has honed his skills in leading large teams and driving operational excellence. In his current position, he leads a diverse team of Area Managers, Shift Managers, and Operations Supervisors, managing over 500 employees in a fast-paced environment. His leadership is rooted in Amazon's core principles, ensuring that customer experience remains at the forefront of all operational strategies.
Manish excels in performance management and is adept at deep diving into complex datasets and dashboards to identify root causes of operational challenges. His analytical mindset allows him to implement data-driven solutions that enhance service delivery and optimize inventory management. Key projects under his leadership have included streamlining processes to improve efficiency and reduce operational costs, as well as spearheading initiatives aimed at elevating quality control standards across multiple sites.
His expertise in recruiting and developing talent has been instrumental in building high-performing teams that consistently exceed targets. Manish’s passion for operational excellence is matched by his commitment to fostering a culture of continuous improvement, making him a valuable asset to Amazon's mission of delivering exceptional customer service. With a proven track record in business development and remote infrastructure management, Manish Mishra is not only a leader but also a visionary in the realm of operations management.
