Manish Jaiswal currently serves as a Member of Technical Staff 2 (MTS 2) at PayPal, where he plays a pivotal role in bridging the gap between technology and business operations. With a strong focus on enhancing the Customer Journey platform, Manish leads a talented team...
Manish Jaiswal currently serves as a Member of Technical Staff 2 (MTS 2) at PayPal, where he plays a pivotal role in bridging the gap between technology and business operations. With a strong focus on enhancing the Customer Journey platform, Manish leads a talented team in gathering requirements and contributing to the architecture and design of RESTful services that expose critical platform data to both internal and external clients. His hands-on expertise in software development, particularly with technologies such as Java Enterprise Edition, Scala, and Groovy, empowers him to deliver robust solutions that drive market success.
In addition to his work on the Customer Journey platform, Manish is instrumental in implementing key enhancements to PayPal's customer support tools. His efforts are geared towards optimizing the customer experience, ensuring that PayPal's major product offerings are supported by efficient and effective service solutions. By leveraging his skills in SQL, AngularJS, and jQuery, he not only enhances the functionality of existing systems but also fosters a culture of innovation within his team.
Manish’s leadership style is characterized by creativity and inspiration, enabling him to guide teams of 4-12 members through complex projects while maintaining a focus on collaboration and excellence. His award-winning approach to program management and software development positions him as a key player in PayPal's mission to deliver exceptional customer experiences. Through his work, Manish continues to contribute significantly to the evolution of PayPal's technology landscape, ensuring that the company remains at the forefront of the digital payment industry.
