Majella Tylka is a seasoned Senior Program Manager at Abbott, where she excels in leading IT teams to deliver exceptional project implementations and application development across various domains, including Order to Cash, Supply Chain and Manufacturing, e-Commerce, ERP, and Quote to Contract processes. With a...
Majella Tylka is a seasoned Senior Program Manager at Abbott, where she excels in leading IT teams to deliver exceptional project implementations and application development across various domains, including Order to Cash, Supply Chain and Manufacturing, e-Commerce, ERP, and Quote to Contract processes. With a strong focus on healthcare and consumer products, Majella leverages her expertise in industry-leading platforms such as Oracle Applications, SAP ECC, ATG, Salesforce.com, Conga, and Manugistics to drive operational excellence.
In her current role, Majella oversees the operations of the Unity Salesforce instance, which serves as the global CRM for the FreeStyle Libre customer service within Abbott Diabetes Care. Her leadership ensures that the omni-channel experience is seamless and efficient, enhancing customer satisfaction and engagement. Previously, she played a pivotal role in the development and management of the e-Abbott.com Magento B2B system and the MyQuote Quote to Contract (QTC) system, which integrates Salesforce and Conga, showcasing her ability to navigate complex integrations and streamline processes.
Majella's proficiency as a Lean Six Sigma Black Belt further amplifies her impact, enabling her to implement continuous improvement strategies that optimize workflows and reduce waste. Her extensive skill set includes expertise in Mergers & Acquisitions, Integration, Manufacturing, and Demand Planning, making her a valuable asset in cross-functional team leadership and IT management. With a proven track record of delivering results in high-pressure environments, Majella is dedicated to driving innovation and operational success at Abbott, positioning the organization for sustained growth in an ever-evolving industry landscape.