Mahmoud Azab is a seasoned professional in account and project management, currently serving as the Founder and Senior Consultant at CTI Consulting. With a robust background in telecommunications and digital technology, Mahmoud has established himself as a pivotal figure in driving operational excellence and enhancing...
Mahmoud Azab is a seasoned professional in account and project management, currently serving as the Founder and Senior Consultant at CTI Consulting. With a robust background in telecommunications and digital technology, Mahmoud has established himself as a pivotal figure in driving operational excellence and enhancing client relationships across diverse, multicultural environments. His expertise lies in contract management, customer orientation, and digital transformation, allowing him to navigate complex projects with a strategic mindset.
At CTI Consulting, Mahmoud has spearheaded key initiatives, most notably his partnership with Huawei Technologies. In this role, he has successfully restructured the managed services team, focusing on customer satisfaction and improving P&L performance. His adept negotiation skills have been instrumental in extending the managed services contract (ANO2), ensuring that terms and conditions are favorable while minimizing risks associated with service delivery. Mahmoud’s commitment to operational excellence is evident in his ability to lead teams effectively, fostering a culture of collaboration and innovation.
His strong analytical capabilities complement his leadership style, enabling him to identify opportunities for cost reduction while maintaining high service standards. Mahmoud’s proficiency in communication and technical presentations further enhances his ability to engage stakeholders and drive strategic initiatives. As a thought leader in the industry, he continues to leverage his extensive knowledge to empower organizations in their digital transformation journeys, ultimately enhancing customer satisfaction and operational efficiency.