Magzhan Shymbayev serves as the Lead IT Engineer at Kent, where he plays a pivotal role in shaping the organization's IT strategy and infrastructure. With a robust background in Cisco and MikroTik networking, Magzhan excels in optimizing network performance and ensuring seamless connectivity across the...
Magzhan Shymbayev serves as the Lead IT Engineer at Kent, where he plays a pivotal role in shaping the organization's IT strategy and infrastructure. With a robust background in Cisco and MikroTik networking, Magzhan excels in optimizing network performance and ensuring seamless connectivity across the organization. His expertise extends to advanced ticketing systems like Freshservice and ServiceNow, which he leverages to streamline user support and enhance operational efficiency.
In his current role, Magzhan collaborates closely with management and various departments to design and implement comprehensive IT plans that align with organizational goals. He is instrumental in budgeting for IT expenses, carefully assessing the need for new equipment and software to ensure that Kent remains at the forefront of technological advancements. His proactive approach includes developing strategies for the repair or replacement of outdated technology, ensuring that the company’s IT resources are always up-to-date and reliable.
Magzhan is also committed to fostering a culture of continuous learning and development within his team. He supervises and trains junior IT staff, sharing his knowledge of Python, SQL, and machine learning to empower them in resolving complex technical issues. His proven track record of delivering high-quality IT support, coupled with his leadership skills, positions him as a key asset to Kent, ready to tackle the challenges of an ever-evolving technological landscape. As he continues to drive innovation and efficiency, Magzhan remains dedicated to enhancing the overall IT experience for users across the organization.
