Madhushree Hans serves as a Vice President in Technology Projects at Citi, where she leverages her extensive expertise in project management and business analysis within the realms of Banking, Compliance, Fraud, and Anti-Money Laundering (AML). In her current role, Madhushree is the project lead and...
Madhushree Hans serves as a Vice President in Technology Projects at Citi, where she leverages her extensive expertise in project management and business analysis within the realms of Banking, Compliance, Fraud, and Anti-Money Laundering (AML). In her current role, Madhushree is the project lead and subject matter expert (SME) on critical AML Consent Order projects, overseeing the end-to-end implementation process. Her strategic vision and meticulous attention to detail have been instrumental in ensuring that these projects not only meet regulatory requirements but also enhance the overall compliance framework of the organization.
A pioneer in the adoption of Agile methodologies, Madhushree has successfully transitioned numerous projects from traditional waterfall approaches to Agile practices. This shift has not only improved project delivery timelines but has also fostered a more collaborative and adaptive work environment. Her ability to manage stakeholders effectively and facilitate cross-functional teams has been a key driver in achieving project goals and delivering value to Citi's clients.
Madhushree's skill set encompasses a wide range of competencies, including program management, credit analysis, and revenue analysis, which she applies to optimize processes and enhance operational efficiency. Her strong background in compliance and customer relationship management (CRM) allows her to navigate complex regulatory landscapes while maintaining a focus on customer satisfaction. As a dedicated leader, Madhushree is committed to mentoring her team and fostering a culture of continuous improvement, ensuring that Citi remains at the forefront of innovation in the financial services industry.