Lucia Page is a dynamic leader and Agile Portfolio Product Manager at Homesite Insurance, a top 10 homeowners insurance company with over $2 billion in written premium. In her current role, Lucia spearheads a dedicated Agile PMO team of technologists and engineers, driving initiatives that...
Lucia Page is a dynamic leader and Agile Portfolio Product Manager at Homesite Insurance, a top 10 homeowners insurance company with over $2 billion in written premium. In her current role, Lucia spearheads a dedicated Agile PMO team of technologists and engineers, driving initiatives that enhance both employee and customer experiences. Her expertise in program management is complemented by her deep understanding of stakeholder relations, key performance indicators, and web analytics, enabling her to align project objectives with strategic business goals effectively.
Lucia's journey at Homesite Insurance has been marked by her pivotal contributions to customer experience (CX) efforts, where she served as a product owner within the Operations and Digital Experience teams. She has successfully led cross-functional projects that leverage online marketing strategies and behavioral targeting to optimize customer engagement and satisfaction. By implementing data-driven insights and campaign management techniques, Lucia has played a crucial role in transforming the company's digital landscape, ensuring that customer needs are met with agility and precision.
Passionate about dismantling systemic barriers in the workplace, Lucia is committed to fostering an inclusive environment where all employees feel empowered to contribute and thrive. Her leadership philosophy is rooted in collaboration and innovation, driving her to create a culture that values diverse perspectives. As she continues to navigate the complexities of the insurance industry, Lucia remains focused on strategic planning and executive leadership, positioning Homesite Insurance for sustained growth and success in a rapidly evolving market.
