As the Executive Director of User Research within the Engineering Platforms and Integrated Experience (EPiX) at JPMorgan Chase & Co., Lorisa Dubuc leverages her extensive 20 years of experience to drive strategic insights that enhance developer experience across one of the largest in-house engineering teams...
As the Executive Director of User Research within the Engineering Platforms and Integrated Experience (EPiX) at JPMorgan Chase & Co., Lorisa Dubuc leverages her extensive 20 years of experience to drive strategic insights that enhance developer experience across one of the largest in-house engineering teams globally. Leading a dynamic team of 16 researchers, Lorisa's role is pivotal in shaping the user experience for developers, ensuring that their needs are not only met but anticipated through innovative research methodologies.
Under her leadership, the team employs a variety of user-centered research techniques, including contextual inquiry and competitive analysis, to gather actionable insights that inform product design and development. Lorisa's thought leadership in user experience (UX) and user interface (UI) design has been instrumental in fostering a culture of empathy and understanding within the engineering community, bridging the gap between technical capabilities and user needs.
Key projects under her guidance include the development of intuitive tools and platforms that streamline workflows and enhance productivity for developers. By prioritizing customer experience and interaction design, Lorisa ensures that the solutions delivered are not only functional but also engaging and user-friendly. Her commitment to excellence in research and her ability to lead cross-functional teams have positioned her as a respected figure in the industry, driving innovation and setting new standards for user research within technology-driven organizations. As she continues to explore the intersection of technology and user experience, Lorisa remains dedicated to empowering her team and advancing the field of user research at JPMorgan Chase & Co.
