Lori Collazo serves as the Operations Manager at My Business Platform, where her passion for data and operational excellence drives the company’s mission to empower small business owners. With a keen eye for identifying patterns and trends within large data sets, Lori plays a pivotal...
Lori Collazo serves as the Operations Manager at My Business Platform, where her passion for data and operational excellence drives the company’s mission to empower small business owners. With a keen eye for identifying patterns and trends within large data sets, Lori plays a pivotal role in enhancing business processes that lead to greater efficiency and effectiveness. Her expertise in solutions consulting and financial analysis allows her to provide actionable insights that not only streamline operations but also contribute to the overall growth and sustainability of the platform.
At My Business Platform, Lori is currently spearheading several key projects aimed at optimizing the user experience for small business owners. One of her notable initiatives involves the development of a comprehensive claims management system designed to simplify the process for users navigating the complexities of environmental cleanup costs associated with leaking underground storage tanks (USTs). By leveraging her analytical skills and project management experience, Lori ensures that the platform remains responsive to the evolving needs of its users, ultimately fostering a more supportive environment for business owners.
In addition to her project work, Lori is dedicated to documenting procedures that enhance operational workflows, ensuring that best practices are shared and implemented across the organization. Her proficiency in tools like Microsoft PowerPoint and Salesforce.com enables her to communicate complex data-driven insights clearly and effectively, making her an invaluable asset to the My Business Platform team. Through her commitment to operational excellence and her deep understanding of the challenges faced by small businesses, Lori continues to make a significant impact in the industry, helping to shape a platform that truly understands what it means to run a business.
