Lona DeAllie-Swaby is a seasoned executive in the realm of Revenue Cycle Management, currently serving as the Director of Revenue Cycle Management at Crossroads Treatment Center in Greenville, SC. Since 2021, she has been instrumental in overseeing the revenue operations for 117 clinics across eight...
Lona DeAllie-Swaby is a seasoned executive in the realm of Revenue Cycle Management, currently serving as the Director of Revenue Cycle Management at Crossroads Treatment Center in Greenville, SC. Since 2021, she has been instrumental in overseeing the revenue operations for 117 clinics across eight states, dedicated to providing essential services to patients grappling with substance abuse issues. Lona's role is pivotal in directing all billing office functions, where she employs her extensive expertise in managed care and contract negotiations to maximize cash flow and optimize both internal and external client relations.
Her strategic approach to revenue cycle management encompasses a comprehensive understanding of the complexities involved in billing for Medicare, Medicaid, and various third-party payers. Lona is adept at navigating the intricacies of compliance and regulatory requirements, ensuring that the revenue cycle processes are not only efficient but also aligned with industry standards. She leverages her strong problem-solving skills and data analysis capabilities to identify opportunities for improvement, streamline operations, and enhance overall financial performance.
In addition to her operational responsibilities, Lona is committed to fostering strong physician relations, which are critical in facilitating seamless communication and collaboration between clinical and administrative teams. Her proficiency in software documentation and accounting further supports her ability to implement innovative solutions that drive revenue growth. As a results-focused leader, Lona DeAllie-Swaby continues to make significant contributions to the healthcare landscape, championing initiatives that enhance patient care while ensuring the financial sustainability of Crossroads Treatment Center.
