Lois Sarfo-Mensah serves as a Project Manager at CareGivers Home Care Providers, where she leverages her extensive experience in event management and strategic planning to enhance the organization’s operational efficiency and client satisfaction. In her current role, Lois supervises the development of agency policies and...
Lois Sarfo-Mensah serves as a Project Manager at CareGivers Home Care Providers, where she leverages her extensive experience in event management and strategic planning to enhance the organization’s operational efficiency and client satisfaction. In her current role, Lois supervises the development of agency policies and procedures, ensuring they align with the overarching goals of providing exceptional care. Her expertise in budget management and contract negotiation allows her to devise both short-term and long-term program development plans that are not only cost-effective but also responsive to the evolving needs of clients and stakeholders.
Lois is instrumental in managing customer satisfaction by implementing robust measures of quality care and organizational performance. Her strategic approach to relationship building has fostered strong partnerships with vendors and community organizations, enhancing the agency’s reputation in the healthcare sector. Additionally, she assists the Executive Director in overseeing various agency affairs and business operations, ensuring that all initiatives are executed seamlessly and with a focus on continuous improvement.
Her proficiency in customer relationship management (CRM) and marketing communications further supports her role in driving engagement and outreach efforts. Lois’s commitment to teamwork and training empowers her colleagues, creating a collaborative environment that prioritizes exceptional service delivery. With her unique blend of skills and experience, Lois Sarfo-Mensah is a vital asset to CareGivers Home Care Providers, dedicated to advancing the mission of quality home care through strategic project management and innovative program development.
