As the Director of Employee Benefits Service and Strategy at Cobbs Allen, Liz Patton plays a pivotal role in shaping the future of employee benefits for organizations across multiple office locations. With a keen focus on optimizing service operations, Liz is responsible for overseeing the...
As the Director of Employee Benefits Service and Strategy at Cobbs Allen, Liz Patton plays a pivotal role in shaping the future of employee benefits for organizations across multiple office locations. With a keen focus on optimizing service operations, Liz is responsible for overseeing the strategic initiatives that drive the Employee Benefits Division forward. Her expertise lies in identifying areas for process development and improvement, ensuring that the team delivers consistent and high-quality sales and service outcomes.
Liz leverages Cobbs Allen's proprietary Guideline process, which integrates advanced technology with her extensive industry experience, to uncover potential risks and savings opportunities within clients' benefits programs. This intentional approach not only helps organizations save on premiums but also enhances overall employee satisfaction and retention. By fostering strong vendor partnerships, Liz ensures that the division remains at the forefront of the ever-evolving employee benefits landscape, enabling clients to navigate complex healthcare regulations and market trends effectively.
Her leadership skills are complemented by a deep understanding of marketing communications and sales strategies, allowing her to effectively communicate the value of innovative employee benefits solutions. Liz's commitment to process improvement and customer retention has positioned her as a trusted advisor in the industry, making her a vital asset to both Cobbs Allen and its clients. Through her strategic vision and hands-on management style, Liz Patton continues to drive excellence in employee benefits service delivery, ultimately contributing to the success and well-being of the organizations she serves.