Liz Large is an accomplished Operations Manager at Jones Lang LaSalle, where her diverse background and extensive expertise converge to enhance operational efficiency and customer satisfaction. With a foundation rooted in the catering industry, Liz honed her customer service skills in fast-paced restaurant environments, mastering...
Liz Large is an accomplished Operations Manager at Jones Lang LaSalle, where her diverse background and extensive expertise converge to enhance operational efficiency and customer satisfaction. With a foundation rooted in the catering industry, Liz honed her customer service skills in fast-paced restaurant environments, mastering the art of multitasking and effective communication. This early experience laid the groundwork for her dynamic career, allowing her to travel the world and gain invaluable insights into diverse cultures and business practices.
In her current role, Liz is responsible for managing a dedicated team and a select group of contractors, ensuring that all team members are well-versed in customer service excellence, health and safety standards, and emergency preparedness protocols. Her proactive approach to operations encompasses both reactive and preventive maintenance, where she meticulously collects and analyzes data for client reports, driving informed decision-making. Liz is also accountable for car park revenue and reporting, showcasing her ability to blend operational oversight with financial acumen.
Key projects under her leadership include the implementation of streamlined processes that enhance service delivery and improve overall client satisfaction. Liz’s strategic planning skills are instrumental in aligning team objectives with broader business goals, fostering a culture of engagement and accountability. Her proficiency in contractor management and event planning further amplifies her contributions to the organization, as she navigates complex projects with ease. With a keen eye for detail and a commitment to excellence, Liz Large continues to make a significant impact at Jones Lang LaSalle, driving operational success and elevating the client experience.
