Lisa Kirkwood serves as the Senior Director of Pharmacy Operations, Specialty Drugs, and Product at Blue Cross and Blue Shield of Minnesota, where she leverages her extensive 20 years of healthcare leadership experience to drive strategic initiatives and enhance patient care. In her current role,...
Lisa Kirkwood serves as the Senior Director of Pharmacy Operations, Specialty Drugs, and Product at Blue Cross and Blue Shield of Minnesota, where she leverages her extensive 20 years of healthcare leadership experience to drive strategic initiatives and enhance patient care. In her current role, Lisa is instrumental in the development and execution of innovative strategies that focus on affordability and cost containment within medical and pharmacy drug management. Her expertise in Agile methodologies and product-led programs has enabled her to lead high-impact projects that streamline operations and improve the overall efficiency of specialty drug programs.
Lisa's commitment to quality and excellence is further exemplified by her Lean/Six Sigma Black Belt certification, which she applies to optimize processes and mitigate risks across various initiatives. As a Project Management Professional (PMP) with a decade of experience, she excels in vendor and budget management, ensuring that all projects align with organizational goals while maintaining fiscal responsibility. Her leadership extends beyond operational management; she is a co-owner of an Employee Resource Group, fostering an inclusive workplace culture that values diversity and collaboration.
In addition to her role at Blue Cross and Blue Shield of Minnesota, Lisa contributes her insights as a Board of Directors member for United Hospital, where she advocates for improved healthcare delivery and community engagement. Her cross-functional team leadership skills and expertise in requirements analysis and IT management position her as a key player in advancing the organization's mission to provide affordable, high-quality care. Through her strategic vision and dedication to building strong relationships, Lisa continues to make a significant impact in the healthcare sector.
