Lisa Herwig serves as the Executive Director of Fort Defiance Humane Society, where she leverages over 25 years of extensive experience in operations management, quality management, and process improvement to enhance the organization’s impact in the community. In her current role, Lisa is responsible for...
Lisa Herwig serves as the Executive Director of Fort Defiance Humane Society, where she leverages over 25 years of extensive experience in operations management, quality management, and process improvement to enhance the organization’s impact in the community. In her current role, Lisa is responsible for the day-to-day operations of this vital non-profit organization, which plays a crucial role in rescuing and caring for over 600 animals annually in the Defiance County area. Her leadership not only ensures the efficient management of a dedicated team of 10 employees but also fosters a compassionate environment that prioritizes animal welfare and community engagement.
Under Lisa's guidance, Fort Defiance Humane Society has launched several key projects aimed at improving customer satisfaction and enhancing the overall experience for both adopters and volunteers. She has successfully implemented educational programs that inform the public about responsible pet ownership, animal care, and the importance of spaying and neutering. These initiatives are designed to cultivate a more informed community, ultimately leading to higher adoption rates and better outcomes for the animals in their care.
Lisa’s expertise in continuous improvement and customer insight has been instrumental in refining operational processes, ensuring that the organization not only meets but exceeds industry standards in animal rescue and care. Her commitment to quality management and human resources has also strengthened team dynamics, fostering a culture of collaboration and excellence. As she continues to drive the mission of Fort Defiance Humane Society forward, Lisa remains dedicated to creating a lasting impact on the lives of animals and the community they serve.
