As the Senior Director of Retail Omni-Channel at Walgreens, Lindsay Mikos plays a pivotal role in shaping the company's digital landscape and driving significant revenue growth. With a robust P&L responsibility exceeding $1 billion, Lindsay oversees a multifaceted retail digital business that encompasses front store...
As the Senior Director of Retail Omni-Channel at Walgreens, Lindsay Mikos plays a pivotal role in shaping the company's digital landscape and driving significant revenue growth. With a robust P&L responsibility exceeding $1 billion, Lindsay oversees a multifaceted retail digital business that encompasses front store digital commerce, photo services, and digitally-influenced retail revenue. This role requires a deep understanding of retail dynamics and a strategic approach to product management, online merchandising, and digital customer engagement.
Lindsay's expertise in cost control and risk analysis is instrumental in optimizing operational efficiencies and ensuring profitability across various channels. By leveraging her strong background in marketing strategy and sales, she effectively aligns the digital initiatives with Walgreens' overarching business goals, fostering a seamless omnichannel experience for customers. Her commitment to innovation is evident in her leadership of key projects that enhance customer engagement and streamline omnichannel operations, ultimately driving customer loyalty and satisfaction.
In addition to her operational responsibilities, Lindsay is a skilled communicator and public speaker, adept at articulating complex concepts to diverse audiences. Her collaborative approach fosters a team-oriented environment, encouraging creativity and collective problem-solving. As she continues to navigate the evolving retail landscape, Lindsay remains focused on harnessing emerging technologies and trends to further elevate Walgreens' position in the market, ensuring that the company remains at the forefront of the retail digital transformation.
