As the Vice President of Managed Support Operations at Netrix Global, Lindsay Haun leverages over 18 years of expertise in Customer Success to drive transformative initiatives that enhance client experiences and operational efficiency. With a robust background in strategic planning and innovation, Lindsay is dedicated...
As the Vice President of Managed Support Operations at Netrix Global, Lindsay Haun leverages over 18 years of expertise in Customer Success to drive transformative initiatives that enhance client experiences and operational efficiency. With a robust background in strategic planning and innovation, Lindsay is dedicated to fostering a customer-centric culture within the organization. Her hands-on experience in managing the full product life cycle equips her with a unique perspective on the intricacies of service delivery, enabling her to implement effective business process improvements that resonate with clients' needs.
In her current role, Lindsay leads a talented team focused on delivering exceptional support experiences across various sectors, including e-commerce and technology. She is instrumental in streamlining processes and implementing new programs that not only enhance service quality but also promote employee engagement and talent acquisition. By actively collecting and analyzing client feedback, Lindsay ensures that the Managed Services teams are continuously evolving to meet the dynamic demands of the market.
Her expertise in change management and technical leadership allows her to navigate the complexities of customer support in a fast-paced environment, ensuring that Netrix Global remains at the forefront of industry standards. Lindsay's commitment to fostering a collaborative atmosphere empowers her teams to excel, driving both customer satisfaction and business growth. As she continues to champion innovation within Managed Support Operations, Lindsay Haun stands out as a pivotal leader in shaping the future of customer success at Netrix Global.
